Our Story

We are an insurance broker specialising in protecting people and what matters to them. From car and pet insurance through to breakdown cover, we believe in putting our customers and their needs first.

Our successful brands include Rescuemycar.com which provides a range of highly efficient and competitive breakdown recovery services, NCI Insurance transacting private car insurance products and 4Paws which offers pet owners a comprehensive choice of pet insurance policies.

NCI Vehicle Rescue Plc began in 2000 and was rebranded to Jigsaw Insurance Services Plc in 2019. We have enjoyed continual success and growth, currently employing over 120 colleagues at our office in the centre of Harrogate.

To ensure we continue to go from strength to strength, we have invested heavily in developing our business. This includes building a progression structure for our colleagues so that they can develop their skills and further their careers.

In addition, we provide many opportunities for our colleagues to move across different departments. This allows them to find the perfect role by experiencing different areas of our business ranging from motor, breakdown and pet insurance, sales and customer service through to finance, audit, administration, IT and HR. It’s just one of the reasons why if you’re looking to forward your career, we’re the place to be!


Here at Jigsaw Insurance we want to give you confidence in our products and our service. That’s why we’ve partnered with several independent review specialists to enable our customers to provide independent feedback.

We are also delighted to have been awarded the Feefo Gold Trusted Service award for the last 2 years.

Trust pilot